Posted: September 4th, 2015

Self-serve checkout.

The issue is customer difficulties caused by self-serve checkout eg. too sensitive bagging area, bar code scan improperly or always require assistance and many more.

The stakeholders in this case are owner, management, team members, vendors, customers, local community and competitors.

Please write a report, which will include:
-an exploration of self-serve checkout problem/ issue through a discussion of the causes and impacts of the identified issue on stakeholders.
-description and discussion of the proposed solution.
– justified recommendation.

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