Leadership Styles and Conflict

Leadership styles conflict in the workplace. What to do when you have your higher management have different leadership styles? Please make sure you use the terminology from the text to explain both the problem as well as your proposed solution.
Problem: Supervisors expect you to very stern with the employees and not show any kind of concern to their issues, but you are approachable, you interact with all the employees daily. Some of the concerns you can’t address you bring to your manager’s attention and he dismisses them as to, “Why are you even entertaining that as an issue”, but you feel it’s a valid concern. So you’re left without an answer and an employee still left with a concern. You were even called into the Program Manager’s office and told that people will try to find a weak link in the management chain and use it to their advantage.
Terms/areas that can used but limited to:
Decision making-Ethical Decision Making, Incrementalism, Authoritative, consultative, and group decisions
Communicating effectively with others: Encoding, decoding, frames of reference, distortion, semantics, jargon, filtering
Managing conflict and negotiation: competition, intrapersonal conflict, interpersonal conflict, intergroup conflict, horizontal conflict, vertical conflict,
Fostering creativity and innovation: Creativity, innovation, vertical thinking, lack of support, micromanaging, mind mapping, design thinking,

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