Within the field of special education, collaboration among team members with differing personalities and opinions is commonplace. Being a leader in education means learning to proactively problem-solve and manage differences by embracing multiple viewpoints. In education, sources of contention may include conflicting educational placement or transition goals, different personality styles among team members, limited financial resources or services, contrasting communication techniques, and contrasting academic or post-graduation values (Meier, 2011). Each person handles these points of conflict based on their level of comfort and communication style. With a self-awareness of your individual methods and styles, you can increase your effectiveness in resolving education-based conflict.
The Thomas-Kilman Conflict Mode Instrument is a self-assessment and scoring tool that will provide guidance as you develop personal responses to conflicting situations within the following management styles (each with their own areas of strength and weakness): Competing, Accommodating, Avoiding, Collaborating, or Compromising (TKI, 2013).
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