Posted: May 3rd, 2016

What is the importance of communication?

I run a restaurant and you have an idea for a new gas burner grill for my kitchen with 24 burners. It is more elaborate than my current 16 burner set up and will allow me to service my customers quicker. You believe my business will show an 8 % increase in profits if I buy your new gas burner system.

ASSIGNMENT

Write a series of 4 documents. ALL DOCUMENTS SHOULD HAVE PROFESSIONAL BUSINESS CORRESPONDENCE FORMATTING! For example:

Letters should have date, addresses, salutations, etc.
E-mails should have proper fields (To, cc, Subject, etc.)

1st document

An audience centered letter. Focus on me and the needs of my business. What is my problem? What are my needs? How is your product a solution? Create an effective audience centered letter.

2nd document

Send me a letter, memo, or e mail (there is much information about this in Chapter 6 of the textbook). This correspondence can be about anything you choose, but here are some ideas:

Maybe you have spoken to me previously and you need additional information about my business
Maybe I wasn’t responsive to your initial letter and you are following up to try to sell the idea to me.

3rd document

Send me a negative letter (Chapter 8 is all about how to write negative messages). Follow the rules to write a proper negative message. You might consider using a buffer, for instance. You may write about anything you wish, but again, here are some ideas:

Is the implementation of your idea not going as anticipated and you need to push back the implementation phase?
Does your idea have some kinks that need to be ironed out?