Posted: February 25th, 2016

‘soft’ skills are only useful when supported by ‘hard’ or ‘technical’ skills. Discuss.

Human resource management
Question：’soft’ skills are only useful when supported by ‘hard’ or ‘technical’ skills. Discuss.
3000 words
25 references
Grugulis, I. (2007) Skills, training and human resource development : a critical text Houndsmills: Palgrave Chapter 5.
Whose skill is it anyway? Soft skills and polarisation (Irena Grugulis and Steve Vincent) Work, Employment and Society 23 (4) pp 597 – 615 December 2009
Lloyd, C. and Payne, J. (2009) ‘‘Full of sound and fury, signifying nothing’: interrogating new skill concepts in service work – the view from two UK call centres’ Work, employment and society 23 (4) 617-634 .
ayne, J. (1999) ‘ All things to all people: changing perceptions of “skill” among Britain’s policy makers since the 1950s and their implications ’ SKOPE Research Paper No. 1 August Oxford and Warwick Universities: SKOPE (downloadable from the SKOPE website).