Posted: January 4th, 2017
The institute employs several thousand employees. It is the home of museums, research centers, and offices. Millions of people each year, ranging from visitors to scientists, visit the sites. Like most institutes, it has grown over the years and has outgrown its information technology infrastructure.
The aging application systems were based on technology that had become very difficult to change and adapt to the increasing needs of the institute. To address the need for change, the institute developed a vision and plan to update the IT environment. The vision included all areas of the institute. This case study will focus on the governance structure and the implementation of a human resources management system.
At the institute, an IT governance structure was put in place to address the modernization. This included the following:
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