Posted: August 26th, 2015

Operations Management.

You are required to assess the performance of two processes and evaluate their efficiency and value.
A government office processes two types of applications, Basic and Special, for an agency responsible for awarding funds for projects. Separate departments within the office process the two types of applications. The office manager is interested in finding out whether it is possible to reduce the processing times of each application and has asked you to evaluate each process.

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