Posted: September 4th, 2015

Knowledge Management at Siemens Spain.

1. What are the main reasons for Siemens AG to apply the Knowledge Strategy Process?

2. What benefits for the company can you identify from KM?

3. How would you design communities of practice at Siemens Spain? Why?

4. What would you recommend the KM team do with communities of practice, in order that top management can evaluate their contribution and maintain a favorable attitude towards them?

1. The appropriateness of the KM initiatives classification (vertical, horizontal, collaboration). Does it make sense? From what perspective? How can it improve (or not) the effectiveness of the initiatives from the organizational point of view?

2. The open/closed communities of practice debate. What are the advantages and disadvantages (e.g. control; organization; fit with culture, processes, results) of each?

3. The point-based measurement scheme and associated incentives and evaluation systems. Are they close enough to objectives? Can problems be anticipated? Are they independent of the open/closed communities of practice debate brought up in the case?

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