Posted: April 7th, 2015

ING Direct Canada

ING Direct Canada

Create a current state map for the mailroom operation for categories 1-3 (page 6). Start your value stream map with delivery of the mail to ING.

Additional information:
•    Assume 1000 pieces of mail for your inventory calculations
•    Receiving and transporting the mail to the mailrooms take 5 min each
•    Creating the calculator tapes takes 5 minutes, in 20% of the cases the totals of the two  tapes are different
•    Manual verification takes 1 minute, totals are rarely wrong.
•    Use a weighted average for the processing time of CIFing
•    You do not have to calculate total lead time and processing time since some of the processes are performed at the same time, but you need to show the timeline.
•    Show how you calculated your times

Image you would present your value stream map to your boss.
•    Pencil is ok, sloppy is not !!!
•    Spell-check your work

Value Stream Mapping Current State
Instructions

10% Deduction for Each Day Late

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