Posted: March 5th, 2016
This assignment is in two (2) parts. Task 1 is an essay for 1000 words and Task 2 is a report for 2000 words. Total word count for both tasks is 3000 words. Each Task must be referenced separately.
TASK 1: ESSAY
The word count for the essay is 1000 words
The title of the essay is:
‘To improve your housing services, you need to involve ‘hard-to-reach groups’ in decision making’. Discuss.
TASK 1 ESSAY – Assessment criteria – Critically address the followings:
• Introduction – Signpost the reader about the contents of the essay.
• What are housing services? (in brief)
• Define and briefly explain the ‘hard-to-reach groups’.
• Explain reasons for involving ‘residents’ in decision making, particularly the ‘hard to reach groups’ and critically discuss the advantages of their involvement.
• Analyse Arnstein’s ladder of participation, the essay must critically analyse the different forms of involvement and apply this to engaging with ‘hard-to-reach groups’.
• Provide a brief conclusion to reflect on discussions.
• Academic conventions- accurate writing, accurate Harvard referencing style.
EACH TASK MUST BE REFERENCED SEPARATELY
TASK 2 : REPORT
The word count for the report is 2000 words
You are responding to the situation below:
You are a policy officer for Silverview Housing Association. You have been asked to write a report to the management board. The board has requested this report because:
• Residents say that repairs are taking too long, and repairs appointments are not being kept by the contractor.
• Residents are dissatisfied with the way that anti-social behaviour is addressed.
• Many properties are lying empty, spoiling the appearance of the estate and en
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