Posted: November 9th, 2015

Human Services

Human Services
Assignment 1: Case Analysis: Values and Ethics
There are times when human services providers are obligated to release confidential

information about clients in spite of having concerns about how the information

will be used. However, they are also responsible for protecting the clients’

privacy at such times.
The case that you will analyze in this assignment illustrates the conflict faced by

human services professionals when responding to requests for their clients’

confidential information.
The Case:
Assume that you are working with a client who was referred to you by his probation

officer. You receive a request by the probation officer for all of your client’s

records since the beginning of his treatment. You have consent from your client to

release the records.
However, the records contain information that you think would cause the probation

officer to misappropriate her authority with your client because the officer has

informally shared with you her disdain for people who have engaged in the type of

activity that your client admitted to in one of your sessions.
While you have the obligation to release your client’s records, your values about

the potential abuse of authority by the probation officer cause significant

internal conflict about releasing the records.
Consider the case and respond to the following in about 300 words:
Discuss how you would negotiate the conflict between your values and your ethical

obligation to release your client’s records.
In your answer, you should address the following:
The extent of information being requested
The client’s understanding of the purpose of releasing the confidential information
Your duty to protect your client’s right to privacy
The potential result if you refuse to release the records
Your response should rely upon at least 2 sources from additional professional

literature. Professional literature may include the Argosy University online

library resources, relevant textbooks, peer-reviewed journal articles, and websites

created by professional organizations, agencies, or institutions (.edu, .org, or


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