Posted: June 29th, 2015

Discuss the concept of unplanned work and how management framework provides structure for leading and HIT department

QUESTION 1

The main concept presented in chapter 7 of the text is Health Information Technology (HIT) service management. The chapter focuses on how HIT systems are delivered through IT services. Discuss the concept of unplanned work and how management framework provides structure for leading and HIT department (1 FULL PAGE).

QUESTION 2

Begin this exercise with writing out a plan for your day. Make this plan as detailed as you can. Now, with your schedule in hand, go through your day. See how many of the things on your schedule you were able to accomplish. How many times did “unplanned” things pop up and derail you from your schedule? How many of these things do you think you could have accomplished if you didn’t have a scheduled day to begin with? Think about how your experiences from this one day apply to people running an Health Information Technology department. What do their schedules look like? What sorts of “unplanned” things derail them? What could they accomplish if they didn’t have a plan to begin with? Use your thoughts and experiences from this exercise in this paper. (1 FULL PAGE)