Posted: January 23rd, 2016
Fred Hassan advised leaders who want to bring about change to be authentic, that is, real. Which of these is an example of this quality?
(a) There is theft going on in a warehouse, and the supervisor confronts the person she suspects in front of the other employees
(b) A boss strives to establish a customer service culture
(c) An executive gives bonuses to his top salespersons
(d) A junior executive closes a deal his boss has been working on for months
(e) A manager pitches in and helps when one of his staff is absent
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