Posted: July 24th, 2016
1.
Rajiv just completed a project in which he restructured sales territories, met with sales representatives to help them set goals, scheduled motivational meetings, and started a program of quarterly performance review for the sales force. His goals are to reduce waste and provide improved customer service. Rajiv is engaged in
planning.
organizing.
managing.
controlling.
leading.
2. (TCO 1) Advertising and subscription revenue at U.S. newspapers have been decreasing. A CEO sets a goal of stopping the decline. The CEO is engaged in
organizing.
planning.
controlling.
leading.
communicating.
3. (TCO 1) Which of the following is a category of managerial role defined by Henry Mintzberg?
Interpersonal
Functional
Leadership
Managerial
Communications
4. (TCO 2) A(n) ******* would come under the heading of the economic element of the general environment.
increase in the number of single parent families
increase in unemployment
large increase in immigration
increase in the mean age of the population
significant decrease in the birthrate
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