Posted: February 20th, 2017

Explain the importance of effective operations management in achieving organizational objectives

You are required to choose an organization which can include multi-national, private, or public/ government companies, to understand the role of ‘operations management’ in the organization, as well as to understand the importance of ‘managing quality’ in the organization. To answer the questions given below, choose the organization where you are currently employed or choose any other organization of your choice which has adequate operational management and quality system processes.   Questions: 1. What are the objectives of your chosen organization and explain the importance of effective operations management in achieving those organizational objectives (AC 1.1: Explain the importance of effective operations management in achieving organizational objectives). 2. Explain the various operations management processes implemented in your chosen organization and evaluate how they contribute towards meeting your organization’s overall strategic management objectives.  (AC 1.2: Evaluate the success of existing operations management processes in meeting an organization’s overall strategic management objectives). 3. Explain the various effective quality management initiatives implemented in your organization and its importance in achieving your chosen organization’s objectives.  (AC 2.1: Explain the importance of effective quality management in achieving organizational objectives). 4. Based on your understanding of the chosen organization’s existing quality management processes, evaluate it’s succcess in meeting your chosen organization’s overall strategic objectives (AC 2.2: Evaluate the success of existing quality management processes in meeting an organization’s overall strategic management objectives). 5. For your chosen organization, Plan a strategic quality change to improve the organizational performance and explain how it helps the organization to compete with the leading global competitors? (A.C.3.1: Plan a strategic quality change to improve organizational performance).  6. Define resources, tools and systems to support business processes in a strategic quality change in your chosen organization. ?