Posted: June 3rd, 2016

Arnott Engineering is a metal processing company with a speciality in fabricating silos for grain stores. Ronald Arnott formed the Company twenty years ago

CASE STUDY MATERIAL: ARNOTT ENGINEERING
Background
Arnott Engineering is a metal processing company with a speciality in fabricating silos for grain stores.  Ronald Arnott formed the Company twenty years ago.  He retired in March 2013, appointing his daughter Christine Arnott, as his successor.  As it had always been taken for granted that Christine would succeed her father as the Managing Director of the Company, upon leaving high school Christine undertook an Engineering Degree at The University of Newcastle.  She started work in the company in 2001 and began learning every aspect of the business.
The Company’s offices are based in Maitland and the main workshop along the Industrial Drive in Newcastle.
Staffing
There are six staffs employed in the workshop along the Industrial Drive and three in the small office at Maitland, excluding Christine.
Buyer of materials – Peng Wang, 40, employed with Arnott Engineering for 15 years.
Detailer / Draughtsperson – Colin Jackson, 26, carried out an apprenticeship with Arnott Engineering, total years with company – 10.  Colin identifies how the steel should be cut.
Two Shopfloor Staff – Employed with Arnott for five and six years respectively, they are responsible for cutting and welding the steel.
Project Manager  – David Dobson, aged 40, a long-term friend of Ronald Arnott has been with the company since the day it was formed (20 years).  David holds overall responsibility for projects.
Quality Assurance Manager – Heath Jones, was “headhunted” by Christine three years ago when the Company needed to acquire the quality standard ISO9001.  Heath is responsible for quality assurance and planning.
Office Staff – Based in Maitland; secretary, accountant and receptionist.